Shipping Policy – Smiling Bazaar

Thank you for shopping with Smiling Bazaar! We aim to provide a smooth, fast, and reliable delivery experience for all our customers across India.

1. Shipping Locations

We currently ship to all major cities and towns across India.
Delivery availability may vary for remote or rural areas depending on courier service coverage.

2. Order Processing Time

Orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.

Once your order is shipped, you will receive a tracking number via SMS or email.

3. Estimated Delivery Time

Delivery timelines may vary based on your location:

Metro Cities: 3–5 business days
Other Cities: 5–7 business days
Remote Areas: 7–10 business days (may vary depending on courier availability)

Note: Unexpected delays may occur due to weather, festivals, logistics issues, or courier delays.

4. Shipping Charges

Shipping charges (if any) will be displayed at checkout before you confirm your order.
Free shipping may be available during special offers or promotions.

5. Cash on Delivery (COD)

COD availability depends on your PIN code.
Additional charges may apply for COD orders.

6. Tracking Your Order

Once shipped, you can track your order using the link or tracking number shared via SMS/email.
If you need help with tracking, you may contact our support team.

7. Failed Delivery Attempts

If the courier is unable to deliver your order:

They may attempt delivery up to 2–3 times.
If unreachable, the package may be returned to us.

To avoid this, please provide accurate address and contact details.

8. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered, please:

Record a video while opening the package
Contact us immediately at support@smilingbazaar.com or 94105 58620
Do not discard packaging materials until the issue is resolved

This helps us process replacements quickly.

9. International Shipping

Currently, we do not offer international shipping.
We only ship within India.

10. Contact Us

For any shipping-related questions, feel free to reach out:

Email: support@smilingbazaar.com
Phone: +91 94105 58620
Address: Mayakund, Rishikesh – 249201, Uttarakhand, India